At organizations like Haworth, learning and development programs can play an essential role in preparing leaders to succeed in an ever-changing, complex global economy. In this HCI Executive Interview, Ann M. Harten, Vice President of Global Human Resources at Haworth, explains why and how this global interior and workplace design company created the Haworth Leadership Institute (HLI) to provide multi-tier learning and development for leaders at all levels.
- Design learning programs to build key leadership competencies like decision making, delivering feedback, resilience, and leading change.
- Leverage techniques like role-playing and scenarios enhance development.
- Use engagement and performance data to quantify the impact of leadership development programs.