Nick Kennedy is a senior manager within West Monroe's Operations Excellence Practice, specializing in Organizational Change Management. He has first-hand experience working for clients ranging from nimble, middle market entities to billion-dollar corporations. Focused on improving organizations in the midst of change, Nick has close to 10 years of functional expertise in the areas of change management, organizational alignment, operational readiness, process improvement, and risk management.
Content Featuring Nick Kennedy
Discover PULSE partnered with West Monroe to optimize internal processes through CRM technology and streamline the change management process to improve both employee and customer experience. Hear from both organizations on how they were able to put employees at the center of this digital transformation to engage and enable Discover PULSE’s internal talent.